Terms and Conditions

Agreement to Terms

These terms and conditions govern your use of jolentariquo's website and services. By accessing our website or using our services, you agree to be bound by these terms.

Your continued use of our website and services constitutes acceptance of any updated terms and conditions.

Eligibility

Our services are intended for individuals aged 18 and over who are residents of Australia or have Australian financial interests. By using our services, you represent that you meet these eligibility requirements.

18+ only

Permitted Use of Services

You may use our services and website for the following legitimate purposes:

  • Accessing information about our financial planning services
  • Scheduling and participating in consultation sessions
  • Receiving personalized financial guidance and recommendations
  • Communicating with our team about service-related matters

Prohibited Uses

You agree not to use our services or website for any of the following purposes:

  • Any unlawful purpose or in violation of any applicable laws or regulations
  • Transmitting harmful, offensive, or inappropriate content
  • Attempting to gain unauthorized access to our systems or other users' information
  • Interfering with or disrupting the integrity or performance of our services
  • Using our services to compete with us or develop competing services

User Responsibilities

As a user of our services, you are responsible for:

  • Providing accurate and complete information during consultations
  • Maintaining the confidentiality of your account information
  • Notifying us promptly of any changes to your personal or financial circumstances
  • Using our services in accordance with these terms and applicable laws

Intellectual Property Rights

All content, materials, and intellectual property on our website and in our services are owned by jolentariquo or our licensors and are protected by Australian and international copyright laws.

You may not reproduce, distribute, or create derivative works from our content without express written permission.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which forms part of these terms.

Service Disclaimers

Our services are provided "as is" without warranties of any kind. We do not guarantee specific financial outcomes or results from our consultation services.

This website and its content are provided on an "as is" basis without any representations or warranties of any kind, either express or implied.

Past performance does not guarantee future results.

Limitation of Liability

To the maximum extent permitted by law, jolentariquo's liability for any claims arising from our services is limited to the amount you have paid for our services in the preceding 12 months.

We shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services.

Indemnification

You agree to indemnify jolentariquo against any claims, damages, or expenses arising from your violation of these terms or misuse of our services.

Dispute Resolution

Any disputes arising from these terms or our services will be resolved through the following mechanisms:

Arbitration

Disputes will be resolved through binding arbitration in accordance with Australian commercial arbitration rules.

EU Online Dispute Resolution

EU residents may access the European Commission's online dispute resolution platform for consumer disputes.

ec.europa.eu/consumers/odr

Termination

Either party may terminate the service relationship at any time with appropriate notice. We reserve the right to suspend or terminate access for violations of these terms.

Upon termination, your right to use our services ceases, but certain provisions of these terms remain in effect.

Governing Law

These terms are governed by the laws of Australia, and any disputes will be subject to the jurisdiction of Australian courts.

Severability

If any provision of these terms is found unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement

These terms, together with our Privacy Policy and other referenced policies, constitute the complete agreement between you and jolentariquo regarding our services.

Changes to Terms

We may modify these terms at any time by posting updated terms on our website. The updated terms become effective immediately upon posting.

Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

Contact Information

For questions about these terms and conditions, contact us at contact@jolentariquo.com or +61 3 7925 161.

jolentariquo

Level 12, 456 Collins Street, Melbourne, VIC 3000

Email:: contact@jolentariquo.com

Phone:: +61 3 7925 161

This privacy policy was last updated on August 30, 2025.